Services

With the WITTENSTEIN service concept, we are now also setting new standards in the area of service provision. We are there for you, starting from the initial concept and throughout the entire life cycle of your application.

In the UK we work closely with our customers allowing us to create customised solutions. We offer our design expertise, from requirements definition through to systems integration and validation. Our UK machine shop means servicing and repairs can be carried out quickly and efficiently by our engineers. Our standard services include Gearbox Repairs, Service & Maintenance, Motor Mounting and On site servicing.

Learn more about WITTENSTEIN service

Phone: +44 1782 286 427
Email: peter.johnson@wittenstein.co.uk

In out of office hours for breakdown and emergencies only: +44 7968 184 922 or +44 7875 538 820

WITTENSTEIN Service Portal

Find product relevant information and contact details or request replacement products, inspections and repairs.

Learn more

Professional support for the best possible start


Reliable from the outset
All delivered products are 100-percent operational right from the start and are perfectly matched to your application environment. Our service experts support you in the installation and commissioning of complex, mechanical systems to enable a smooth start.


We provide:

  • Professional installation
  • Optimal integration of the system in your application
  • Explanation of the drive function
  • Optimum connection of the products to their servo amplifier or control


Profit from our knowledge
Our experts design your training course – adapted to your requirements. In addition to special product features, you learn to professionally install your drive system yourself. Make use of our expert knowledge and benefit from our training offerings at our premises or on-site at your plant.


Individual training course on mechanical system installation
You receive individual training on professional system installation from us regarding:

  • Preparations for rack installation
  • Professional positioning, alignment and fastening of the rack
  • Checking the mounted rack
  • Installation and mounting of the drive unit
  • Monitoring of the wear pattern and running accuracy
  • Integration of the lubrication system


Individual support for commissioning of our actuators:
We will be please to provide you with our summary instructions (Quick Startup Guides) for a large number of servo amplifiers. Here, you will find the controller-specific parameters for our actuators and information on the perfect start.


The perfect start for our simco drive servo amplifier:
The optional electronic identification plate in the motor enables automatic parametrization of the controller. During commissioning of your drive system, you will then be intuitively guided by means of the motionGUI graphical user interface. Diagnoses, optimizations and parametrization of the drive can be performed using numerous functions. Furthermore, we offer you personal consulting in the event of questions, e.g. for the commissioning of our simco drive servo amplifier and its connection to your control system.


Your benefits:

  • Professional communication of knowledge
  • Maximum process reliability
  • Extremely short installation times